Return & Refunds

Oraele Return & Refund Policy

At Oraele™, we’re dedicated to delivering products that elevate your oral care experience. If for any reason you’re not fully satisfied, we offer a hassle-free return process backed by a 60-day satisfaction guarantee. Simply contact us at support@oraele.com to get started.

Customer Support We’re here for you — 24/7. Your satisfaction is our top priority, and we’re committed to making things right.

Order Cancellation You may cancel your order within 24 hours of placing it, as long as it hasn’t been dispatched. If the order has already shipped, please follow our return process below.

Returns If your Oraele product isn’t what you expected, you have 60 days from delivery to request a return for a refund or store credit. Reach out to our support team before returning your order to ensure proper processing.

Please allow 5–10 business days for your refund to be reflected by your bank or credit card company.

Exchanges Need a different fit or product variation? We offer free exchanges in the form of store credit. Contact our support team to arrange an exchange.

Have questions? Email us anytime at support@oraele.com. We’re always happy to help.